Data We Collect and Why It Matters
We collect your name, contact details, and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we log the transaction reference, wallet number (in masked form), and the amount — enough to match your payment to your account
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and resolve any dispute quickly. Device identifiers and session data are recorded to protect your account from unauthorised access; if we detect a login from an unfamiliar device, we may prompt an OTP verification step before allowing entry. We do not store your full bKash PIN,
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Nagad PIN, or Rocket PIN at any point — those stay between you and your wallet provider. Cookies and local browser storage track your session state and your language preference, not your browsing history outside our platform. We may share data with payment processors and fraud-screening
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services strictly to complete your transaction or investigate a dispute. We do not sell, rent, or trade your personal information with advertisers. Availability of our service, and therefore the scope of data processing, depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.